Staff Program Manager
Company: Dish
Location: Englewood
Posted on: March 1, 2025
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Job Description:
Company Summary
DISH, an EchoStar company, has been reimagining the future of
connectivity for more than 40 years. Our business reach spans
satellite television service, live-streaming and on-demand
programming, smart home installation services, mobile plans and
products and now we are building America's First Smart
Network---.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV,
Boost Mobile and GenMobile.
Department Summary
Our Customer Experience Operations (CXO) teams go above and beyond
by simplifying lives and enhancing community access to our products
and services. Behind the scenes, dedicated individuals focus on
refining the experience for millions of customers across all of our
brands and providing support to our field agents.
Job Duties and Responsibilities
The Application Delivery & Strategy (ADS) Team works
cross-functionally to support initiatives that impact agents and
customers. From defining the agent tool experience, to testing
applications, to writing the features that support new business
initiatives; we are helping to remove the barriers between agents
and a world-class customer experience.
As a Program Manager, you will be instrumental in advancing our
agent technology and formulating its long-term strategic direction.
Your primary objective is to equip our agents with the necessary
tools to effectively serve our customers, while pursuing continuous
improvement of these resources. This role requires a strong
understanding of emerging technologies and a strategic mindset.
You will also be responsible for helping to drive strategic product
roadmaps that assist IT and the business in moving the right work
forward for the applications.
Key Responsibilities:
Skills, Experience and Requirements
Education and Experience:
Skills and Qualifications:
Visa sponsorship not available for this role
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending
accounts, HSA, a 401(k) Plan with company match, ESPP, career
opportunities, and a flexible time away plan; all benefits can be
viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total
compensation will vary based on factors such as qualifications,
skill level, and competencies; compensation is based on the role's
location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen,
which may include a drug test and DMV check. Our company is
committed to fostering an inclusive and equitable workplace where
every individual has the opportunity to succeed. We are dedicated
to providing individuals with criminal or arrest records a fair
chance of employment in accordance with local, state, and federal
laws.
The posting will be active for a minimum of 3 days. The active
posting will continue to extend by 3 days until the position is
filled.
Keywords: Dish, Denver , Staff Program Manager, Executive , Englewood, Colorado
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