Security Surveillance Agent

Company: Colorado Convention Center - ASM Global
Location: Denver
Posted on: February 9, 2025

Job Description:

Job Description

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Job Title: Security Surveillance Agent

Department: security

FLSA Status: Hourly, Non-Exempt



Why the Colorado Convention Center is a great place to work:

$500 Signing Bonus after completion of 30 days of service and an additional $500 bonus upon 90 days of service! Generous Paid Time Off and Holiday Pay
Generous Paid Time Off and Holiday Pay
Health, dental, vision insurance, eligible upon hire
401(k) investment plan, with a discretionary employer match of up to 3%
Healthcare reimbursement and flexible spending plans
Employer-paid and supplemental life insurance
Short- and long-term disability insurance available
RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
Tuition reimbursement program (salaried employees after working full time for at least one year)
Employee assistance program



Compensation: $24.00 at time of hire, $24.50 after 90 days of service



General Summary:

The Security Surveillance Agent is tasked with the monitoring and documenting and identifying any and all suspicious activity, monitoring the patterns of peoples in and around the building. Also documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.



2 Shifts available:

Graveyard: 10:30pm - 7am

OR

Split shift: 2 days 6:30am - 3:00pm

3 days Swing shift 2:30pm - 11:00pm



Primary Duties and Responsibilities:

Enter data into computer programs and use programs to gather data.
The ability to use digital video recorders and offload video and photos from DVR's.
Write reports on activities seen and have good phone skills.
Operate all equipment in the surveillance room
Documenting and bookmarking any incidents or injuries making notes of the occurrence and circumstances around them.
Monitor, Document, and Identify any and all suspicious activity
Other Duties as assigned



Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.



Skills and Abilities:

Good organizational, communication and inter-personal skills
Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele
Absence of felony or violent crime convictions, required
Clearly demonstrated ability at problem solving
Must have excellent observation skills and attention to detail
Excels in retaining and recalling information
Ability to maintain strict confidentiality
Knowledge of general laws and ordinances
Able to work all shifts, required
Ability to work under pressure dictated by event schedules and project timetables
Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team
Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities
Excellent record of dependability and reliability



Education and Experience:

High school diploma or GED; some college coursework in business courses preferred
Customer Service experience, preferred



Computer Skills:

Minimum of 2 years' experience with computer related systems.
Demonstrated computer literacy in word-processing and spreadsheet programs



Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Position may require certifications by law and/or job assignment. Position requires long periods of sitting, occasional walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc.; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; Requires radio usage of a two-way hand-held radio.



Note

Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.

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