Training Supervisor

Company: Dish
Location: Denver
Posted on: March 23, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

Job Duties and Responsibilities

The Training Supervisor will plan, assign, and coordinate the department's day-to-day operations in support of Manufacturing & Distribution sites. This role serves as a liaison between training, internal customers, and other support departments to ensure associates have the knowledge and skills necessary to fulfill their responsibilities at EchoStar.

We seek a leader who thrives in a fast-paced environment, takes ownership, and is committed to driving excellence in training and development.

This role requires travel of up to 50% and may involve overseeing two sites , making strong remote management and leadership skills essential.

Key Responsibilities:

• Supervise & Develop Training Teams:
  • Manage On-the-Job Trainers (OJTs), overseeing their performance, timekeeping, and overall development
  • Supervise and coordinate OJTs providing training in a Manufacturing & Distribution environment that may include repair and refurbishing operations
  • Monitor productivity to ensure compliance with established training procedures and quality standards
  • Conduct needs assessments to identify training gaps and implement solutions aligned with business objectives
  • Lead daily and weekly meetings with team members to reinforce key training initiatives and expectations
  • Align with The EchoStar Way & Leadership Commitment:
    • Take ownership of training initiatives, ensuring they align with company objectives and values.
    • Lead by example, supporting company initiatives, driving engagement, and fostering a culture of continuous improvement
    • Encourage long-term thinking , ensuring training solutions not only address immediate needs but also support future business growth
    • Be an advocate for change , embracing new processes, technologies, and innovations that enhance training effectiveness
    • Training Design & Implementation:
      • Design and implement training programs using multiple learning methodologies, including instructor-led, e-learning, hands-on training, and remote training strategies
      • Develop multimedia training content (graphics, video, audio) to support learning initiatives
      • Establish measurable learning objectives and track training effectiveness using pre- and post-assessments
      • Manage training schedules to optimize resource allocation and site-specific needs
      • Remote & Multi-Site Management:
        • Support training operations across one or more sites , requiring strong remote leadership skills
        • Utilize remote communication tools to engage and align teams, ensuring consistency in training delivery
        • Collaborate with site leaders to adapt training strategies for different operational environments
        • Data-Driven Training Performance & Reporting:
          • Maintain accurate training records, tracking employee progress, compliance, and business impact
          • Develop and maintain data collection methods , reporting tools, and forecasting models to assess training needs and effectiveness
          • Continuously refine training methodologies based on feedback and performance analytics
            This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position. Other duties may be assigned as needed.
            
            Skills, Experience and Requirements
            
            To perform this job successfully, an individual must be able to excel in a high-expectation, fast-paced environment, aligned with The EchoStar Way .
            
            Education & Experience:
            
            
            • Bachelor's degree preferred or a combination of education and equivalent work experience
            • Minimum 2 years of related experience, including 1+ years in training, coaching, or leadership roles
            • Experience in Manufacturing, Distribution, or similar high-performance environments is highly desirable
              
              Required Skills & Competencies:
              
              • Proven leadership experience in training, coaching, or operations within Manufacturing & Distribution environments
              • Ability to effectively manage remote teams and engage employees across multiple sites
              • Instructional design skills-ability to create, implement, and evaluate training programs
              • Strong analytical skills, including data interpretation, reporting, and forecasting
              • Excellent communication and interpersonal skills, with the ability to deliver impactful training and drive engagement
              • Proficiency in Google Suite for data analysis, reporting, and training documentation
              • Ability to prioritize multiple projects and meet deadlines in a dynamic environment
              • Commitment to continuous improvement and long-term strategic planning
                
                Travel & Remote Work Expectations:
                
                
                • Ability to travel up to 50% as needed for multi-site training support
                  • Must have strong remote leadership skills to manage training operations effectively across different locations
                    
                    Visa sponsorship not available for this role
                    
                    Salary Ranges
                    
                    Compensation: $63,150.00/Year - $90,000.00/Year
                    Benefits
                    
                    We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
                    
                    The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
                    
                    Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
                    
                    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Denver , Training Supervisor, Other , Denver, Colorado