Hydronic Inside Sales & Service

Company: Hajoca Corporation
Location: Denver
Posted on: February 8, 2025

Job Description:

Hydronic Inside Sales & Service

Is this the role you are looking for If so read on for more details, and make sure to apply today.


Aurora, CO, USA --- Centennial, CO, USA --- Dahl, 280 S. Santa Fe Drive, Denver, Colorado, United States of America --- Highlands Ranch, CO, USA --- Lakewood, CO, USA --- Northglenn, CO, USA Req #7524
Wednesday, February 5, 2025
Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.


Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under and offer a customized business approach, honoring what's special about each local marketplace.


Dahl Plumbing is one of those trade names and is looking for a Hydronic Inside Sales & Service at their Denver, CO location .


Pay for Hydronic Inside Sales & Service is between $25.00 and $40.00 per hour at this location. The application deadline is 4/4/2025


Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Hydronics Inside Sales& Service Representative.



About the Role:

You will:

Meet or exceed the sales targets established by your Profit Center Manager.
Work with the Profit Center Manager to establish revenue and margin targets.
Accurately process Sales Orders and Bids generated through telephone sales transactions.
Assist customers who pick up their order at our Profit Center.
Perform heat loss/gain calculations via software, followed up by project designs and quotes.
Maintain product literature files and sample material to ensure the most current and accurate information is always provided to our customers.
Find innovative ways to grow sales with existing customers and become their trusted advisor.
Generate sales leads that develop into new customers using outbound marketing campaigns.
Identify opportunities for value-added services and articulate our solutions.
Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, work with vendors on defective material returns, and follow up to ensure resolution and customer satisfaction.
Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
Assist customers with installation questions or with equipment and systems (including controls) as well as with related troubleshooting.
Design the following for residential and/or commercial purposes: heating/cooling/humidification systems, potable water pressure booster systems, DHW production systems, sewage/effluent/groundwater pump systems, HVAC control systems for residential and commercial projects.
Provide sales and design support for PE, HDPE, PP-R, and water filtration systems.
Produce piping and control diagrams with Visio.
Provide specifications, submittals, and IOMs as needed.
Manage rental equipment, processing outgoing and incoming transactions with customers.
Provide backup support for the HVAC equipment at our facility as well as backup support for IT as needed.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.



About You:

1 year of experience in customer service or inside sales; contractor sales preferred.
Knowledge of products sold in the Profit Center preferred.



Our ideal candidate will also:

Have at least 2 years of applicable field experience working as a contractor and/or technician.
Have experience with at least one heat loss/gain program.
Be to "walk the walk" and "talk the talk" when it comes to hydronics.
Have knowledge of VFD technology, and the ability to program it.
Have the adequate IT knowledge required to be able to support customers with control systems and provide in-house support to co-workers.
Have knowledge of combustion analysis, and steam systems and components.
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
Demonstrate a comprehensive product knowledge of HVAC, hydronics, and control systems (including DDC) and be able to answer customer questions and identify opportunities to upsell or cross sell.
Build influential relationships and trust with customers and vendors through open and interactive communication.
Be able to prospect new customers, ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
Be able to build positive working relationships and inspire teamwork with co-workers.
Be able to learn and operate the computer related systems used to process orders.
Be able to learn to operate warehouse material-handling equipment.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.




The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):


Medical, dental, vision, and prescription coverage
Accident and Hospital Indemnity coverage
Life insurance and Long Term Disability
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
Paid pregnancy and parental leave
Paid day of community service

Full-time and part-time benefits:
401(k)
Retirement cash account with company contributions
Targeted training programs focused on your personal and professional growth
Company wellness program
Employee discounts
College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.



Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

#MON


Other details

Pay Type Hourly







Aurora, CO, USA
Centennial, CO, USA
Dahl, 280 S. Santa Fe Drive, Denver, Colorado, United States of America
Highlands Ranch, CO, USA
Lakewood, CO, USA
Northglenn, CO, USA




Share this job:

Keywords: Hajoca Corporation, Denver , Hydronic Inside Sales & Service, Sales , Denver, Colorado