Field Services Technician - Level 2 (Silent-Aire Mission Critical Services)
Company: Johnson Controls
Location: Cheyenne
Posted on: October 14, 2024
Job Description:
As a part of Johnson Controls' Data Center Solutions business
unit, Silent-Aire is on the forefront in the creation of new and
exciting products to support the data center industry. Our custom
computer room air handling units (CRAHU) are industry leading
examples of some of the most highly energy efficient and
sophisticated cooling systems in the world. We are a diverse,
upbeat, creative, team-oriented group of technicians, engineers and
managers working on a daily basis to develop data center cooling
equipment that is changing the face of the data center facility. -
Take some time to and apply today! -Help us drive customer wins and
be a part of a team that believes that through teamwork,
leadership, and collaboration - anything is possible. -What we
offer
- Competitive pay
- Paid vacation/holidays/sick time - 10 days of vacation, 10 paid
holidays, and five sick days each year
- Comprehensive benefits package including 401(K) with match as
well as insurance coverage that starts on day one (medical, dental,
and vision care)
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policyWhat we look
forWe are seeking for this role a field services technician to
assist and support other team members in commissioning and after
sales service. - You will successfully work unsupervised and be
capable of making informed decisions to complete the tasks as
instructed.How you will do it
- Check in with Manager after the end of each workday while in
the Field
- During, and/or at the end of each day/job, complete all company
provided forms to the fullest extent possible.
- Responsible for completing daily scheduled tasks.
- Check in with client at the beginning and end of each day.
- Obtain client signature on company provided forms where
applicable.
- Use Time Clocks in the plant and ADP app when in the Field to
account for daily times.
- Hand in paperwork at the end of each trip for processing in
sequential order.
- Ensure all receipts or invoices for expenses have job numbers
and get sent to the correct person.
- Ensure all excess materials used for each job are listed
properly and documented.
- Assist on job sites with other JCI/Silent-Aire Field
Technicians as needed.
- Answer all office emails/calls in a timely manner.
- Check in as needed to ensure Manager or Field Supervisor are
aware of your status.
- Secure parts and tools needed throughout the day for various
jobs as required.
- Report all warranty repairs to the Manager or Field Supervisor
and provide the necessary info needed to report back to the plant
if it is a Silent-Aire internal issue.
- Consult Manager or Field Supervisor in times of
uncertainty.
- Give training to Field Service Technician - Level 1 and support
as needed.
- Follow all company policies and lead by example. Respect and
strictly adhere to the non-disclosure policies, on the jobsite and
away.
- Maintain all safety equipment at all times.What we look
forRequired:
- Must have a high school diploma or equivalent GED
certificate
- Bust be a registered apprentice in Electrical or HVAC
- Full understanding of basic electrical and control systems and
how electricity works as well as the process of treating air to
simultaneously control its temperature, humidity, and
distribution
- General knowledge of HVAC and mechanical systems
- Ability to identify 3-phase versus single phase wiring
- Understanding of Parallel and Series circuits
- Understand OHMS Law and able to use a multi-meter to read
voltage, resistance values
- Ability to read, understand and work from mechanical
drawings
- Ability to maintain required records and prepare reports
- Must possess valid passport/driver's license
- Aptitude and communications skills related to acting
independently
- Technical and working knowledge of internal and industry design
and construction codes and standards
- Proven planning, organizational, problem solving,
decision-making, supplemented with a practical aptitude
- Ability to lift 40lbs and use ladders working from heights
- Experience working in Industrial, Manufacturing Facilities
and/or Field environments
- Basic knowledge of Windows and Microsoft Office (Outlook Word,
Excel, etc.)Preferred:
- Registered refrigeration/HVAC tech, controls tech, Electrician
Journeyman, or related tradesperson
- Experience working in highly sensitive and/or mission critical
facilitiesAdditional DetailsMust be able to drive to local job site
locationsOn-call and overtime hours as neededPersonal Protective
Equipment (PPE)Must be able to pass a DOD background check,
requiring proof of US CitizenshipWillingness to travel to customer
locations (domestic and international)This is a safety sensitive
positionCompany uniform requiredGood hygiene and cleanliness are
required at all times#LI-JJ1#LI-Onsite
Keywords: Johnson Controls, Denver , Field Services Technician - Level 2 (Silent-Aire Mission Critical Services), Professions , Cheyenne, Colorado
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