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Inside Customer Success Representative

Company: VirtualVocations
Location: Boulder
Posted on: November 15, 2024

Job Description:

A company is looking for an Inside Customer Success Representative to promote customer success and support educators in utilizing digital products.



Key Responsibilities

Develop and maintain a deep understanding of digital products and learning science
Utilize Salesforce and Gainsight to manage sales pipelines and track customer progress
Conduct training and support sessions for customers to enhance their experience with digital solutions


Required Qualifications

Bachelor's Degree
1-2 years of experience in customer success or software implementation
Experience in higher education is preferred but not required
Instructional design, teaching, or coaching experience is a plus
Experience using Salesforce and Gainsight is preferred

Keywords: VirtualVocations, Denver , Inside Customer Success Representative, Other , Boulder, Colorado

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