Customer Service Representative

Company: CRH Plc.
Location: Denver
Posted on: April 3, 2025

Job Description:

Job ID: 509031

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer's signature brands include Belgard and Echelon hardscape and masonry materials; Barrette Outdoor Living and MoistureShield fencing, decking and railing; Sakrete and Amerimix packaged concrete and mortar; Techniseal sands, jointing technologies and surface protectors; PebbleTec pool finishes; plus popular brands of landscape and gardening materials.

Job Summary

US Mix Customer Service Representatives are responsible for processing orders received by phone, fax, email and EDI. Customer Service Representatives work in conjunction with Dispatcher, Plant Manager, Production Coordinator and Outside Sales Staff to communicate pertinent information to customers such as product availability, delivery and will call timing, pricing and credit.

Job Responsibilities

* Provide customers technical information on products
* Process customer orders
* Consult with Technical Director and relay necessary information to customers
* Administrative work including filing, recording of quotes, and complaint issues
* Staff the will-call counter for drop-in customers

Job Requirements

* High School Diploma or GED
* Proficient in Microsoft Office, specifically Word and Excel
* Rare work performed in a manufacturing facility with exposure to airborne particles, moving mechanical parts, forklifts, and noise
* Constant work performed in an office
* Constant work performed while standing and sitting
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job

Compensation

* Hourly pay rate $21/hour

What CRH Offers You

* Highly competitive base pay
* Comprehensive medical, dental and disability benefits programs
* Group retirement savings program
* Health and wellness programs
* A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Date: Mar 28, 2025

Keywords: CRH Plc., Denver , Customer Service Representative, Hospitality & Tourism , Denver, Colorado