Business Operations Manager - Drive Sales Growth & Product Strategy

Company: Dish
Location: Englewood
Posted on: March 6, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

Job Duties and Responsibilities

Lead a high-performing team and shape the future of in-home entertainment and smart home technology! DISH Network is seeking a dynamic and results-oriented Business Operations Manager to lead our Sales Operations and Product team within our In-Home Services (IHS) business unit. This pivotal role will directly impact the success of our technician on-site sales efforts and optimize partnerships with our OnTech brand. You will be a key driver of revenue growth, collaborating with Account Management, Business Development, IHS field teams, vendors, and strategic partners. This is a player-coach role where you will develop your team while spearheading critical projects, negotiating with vendors, and presenting to executive leadership.

Key Responsibilities:

• Lead and mentor a team of up to 5 product and program managers, fostering a high-performance culture
• Drive product strategy and execution, collaborating with vendors to make key product decisions impacting a $75M+ P&L
• Develop and present new business opportunities and strategic initiatives to executive leadership
• Collaborate cross-functionally with legal, finance, IT, and distribution teams to ensure seamless execution
• Define and own team priorities, and deliverables, ensuring alignment with business objectives
• Analyze market trends in entertainment and smart home technology to identify growth opportunities and inform product roadmap
• Manage vendor relationships, negotiating contracts and ensuring service level agreements are met
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • Bachelor's degree or equivalent combination of education and experience
  • Minimum 2 years of experience managing and developing high-performing teams, with a proven track record of success
    
    Skills and Qualifications:
    
    • Demonstrated experience in vendor management and negotiation
    • Excellent verbal and written communication, presentation, and interpersonal skills
    • Proven ability to collaborate effectively , drive accountability, and achieve results across multiple teams
    • Adaptability and agility to thrive in a fast-paced, dynamic environment, effectively managing change and ambiguity
    • Strong business acumen, analytical thinking, and decision-making skills
    • Experience in the entertainment, telecommunications, or smart home technology industry is a plus
      
      Visa sponsorship not available for this role
      
      Salary Ranges
      
      Compensation: $100,000.00/Year - $110,000.00/Year
      Benefits
      
      We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
      
      The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
      
      Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
      
      The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Denver , Business Operations Manager - Drive Sales Growth & Product Strategy, Executive , Englewood, Colorado