Field Capacity Planning Manager

Company: Dish
Location: Englewood
Posted on: March 5, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large.

Job Duties and Responsibilities

As a Capacity Manager, you will be at the forefront of our mission, playing a pivotal role in ensuring our field sales and operations teams are well equipped with the necessary resources to implement new initiatives and drive programs to success. You will play a large role in ensuring that our most important resource, our people, are well positioned to exceed company goals. As a key player on the implementation team you will also be working with a diverse array of stakeholders across field sales, field operations and HQ teams to develop and execute a robust resource management strategy. Your efforts will balance workloads, optimize productivity, and ultimately, propel us toward our shared vision of excellence.

Key Responsibilities:

• Resource Tracking & Reporting:
  • Establish and maintain a centralized repository of resource information, encompassing skill sets, availability, and utilization
  • Provide insightful reports and analytics to guide decision-making and strategic planning
  • Project Resource Planning:
    • Partner with project managers and stakeholders to formulate detailed resource plans for upcoming initiatives
    • Anticipate future needs and proactively plan for resource allocation to ensure seamless project execution
    • Resource Planning:
      • Monitor existing field resources and their allocation on a daily and weekly basis
      • Capacity Planning:
        • Create forecasts, ensure proper tracking of all field demands and the field's capacity to complete goals successfully
        • Implementation Pipeline Tracking :
          • Manage the pipeline for initiative and project launch dates to ensure our field sales org is not over stretched and we are properly distributed and adequately prepared, trained, etc
          • Cross-Functional Communication:
            • Act as a liaison to facilitate open communication and collaboration between the implementation team, field sales, operations, and other relevant departments
            • Foster a culture of teamwork, transparency, and shared responsibility to achieve collective goals
              Skills, Experience and Requirements
              
              This position will play a vital role in the growth and long-term success of our company. As a Capacity Manager - Field Sales, you must dedicate your efforts towards initiatives that change the way Boost engages, collaborates and ultimately competes in the marketplace. The wide-ranging nature of the position will afford the opportunity to influence change within many aspects of the business.
              
              Education and Experience:
              
              • Bachelor's degree and six or more years related work experience (or ten years sales/sales management experience)
              • Three years of experience in a management capacity
              • Three years of experience in direct or indirect retail channel
              • Minimum five years selling wireless products or services
                
                Skills and Qualifications:
                
                • Proven experience in resource management, capacity planning, or a related field.
                • Proficiency in resource management tools and software.
                • A proactive, forward-thinking mindset with a passion for driving innovation and continuous improvement
                • Ability to travel across the country as needed, up to 40% to 50%
                  Salary Ranges
                  
                  Compensation: $96,250.00/Year - $137,500.00/Year
                  Benefits
                  
                  We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
                  
                  The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
                  
                  Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
                  
                  The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Denver , Field Capacity Planning Manager, Executive , Englewood, Colorado