Staff Delivery Manager - Technical

Company: Dish
Location: Englewood
Posted on: March 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

As a Technical Delivery Manager, you will play a critical role in overseeing the successful execution of engineering projects within our organization. You will lead and coordinate cross-functional engineering teams, ensuring projects are completed on time, within scope, and meet quality standards. This role requires strong project management skills, technical expertise, and effective communication.

The essential functions of this job position include, but are not limited to, the following tasks and duties an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law.

Key Responsibilities:

• Develop project plans, timelines, and budgets in collaboration with project stakeholders
• Lead cross-functional engineering teams to execute projects, monitor progress, and ensure adherence to project plans
• Allocate resources effectively, including personnel, equipment, and budgets, to meet project requirements
• Identify and resolve resource constraints and bottlenecks
• Provide regular project updates and engage in stakeholder communication
• Implement and promote Agile methodologies and best practices within the engineering teams
• Identify project risks and develop mitigation strategies to ensure project success
• Implement risk management processes and monitor risk throughout the project lifecycle
• Track and evaluate program performance against established KPIs and objectives, and make adjustments as necessary
• Maintain project documentation and prepare reports for various stakeholders
• Address conflicts and issues within project teams or with external stakeholders and facilitate constructive resolution
• Proactively remove obstacles to drive momentum and progress
• Track and report on team work performance, work completed, capacity, backlog, and velocity
• Identify areas for process improvement and optimize project management methodologies
• Build and maintain positive relationships with internal clients
• Establish and enforce quality standards and best practices in engineering projects
• Conduct regular reviews and quality checks to ensure deliverables meet specifications
• Maintain open and transparent communication with project stakeholders, providing regular updates on project progress, issues, and risks
• Act as a liaison between technical teams and non-technical stakeholders
• Ensure accurate and comprehensive project documentation, including project plans, status reports, and post-project evaluations
• Review and approve project deliverables
• Conduct an evaluation of the project and any follow-on action recommendations as required
• Identify communication gaps, manage issue escalations and provide support to teams balancing competing priorities
• Coordination with teams overseas at various times of the morning and evening, so this role will need flexibility in working
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • Bachelor's degree in a technical or business discipline (information systems, engineering, computer science, business administration) or combination of education and experience
  • 10+ years in Program Management, Delivery Management, senior leadership roles in engineering, product management, or equivalent leadership roles.
  • Demonstrated understanding of and experience using standard SDLC processes and methodologies
  • Proven track record of leadership of product accomplishments including successful project launches
    
    Skills and Qualifications:
    
    • Proven experience in project management, including managing cross-functional teams and complex projects
    • Proficiency in project management tools and methodologies (e.g., Lean principle, Agile, Scrum, Kanban, AirTable)
    • Strong technical background with experience in software development and architecture
    • Familiarity with one or more programming languages and development frameworks
    • Ability to drive technical initiatives
    • Ability to liaison between engineering teams, stakeholders, technical experts and facilitate technical discussions
    • Proven problem solving skills and ability to identify issues, find innovative solutions and make informed decisions when dealing with complex technical challenges
    • Excellent critical thinking skills and the ability to align projects to the company's long term strategic vision
    • Exceptional leadership and interpersonal skills to motivate and guide cross-functional engineering teams to success
    • An emotionally intelligent, strong leader capable of building a high-performance team
    • Excellent verbal and written communication skills and the ability to convey complex technical concepts to both technical and non-technical audiences
    • Good understanding of setting up systems in an enterprise especially integration challenges
    • Setting up procedural guidelines to establish a successful delivery process
    • Building and maintaining positive relationships with clients and stakeholders
    • Strong analytical and problem-solving skills
    • Expertise in change management and be able to guide teams through transitions
    • Ability to identify areas for process improvement and implement solutions
    • Highly organized with attention to details
    • Ability to juggle multiple projects simultaneously
    • Self-starter needing minimal guidance and support for day-to-day tasks
      
      Certificates, Licenses, Registrations:
      
      • Project Management Professional (PMP)
      • Certified ScrumMaster (CSM)
      • Certified Agile Project Manager (IAPM)
      • PMI Agile Certified Practitioner (PMI-ACP)
      • Certified Project Management Practitioner (CPMP)
        
        Reports To:
        
        Senior Manager, Delivery Management
        
        To perform this job successfully, an individual must be able to perform all above duties, possess all listed skills, and be able to perform each essential job function satisfactorily, with or without a reasonable accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability generally required to successfully perform the essential job functions.
        
        Visa sponsorship not available for this role
        
        Salary Ranges
        
        Compensation: $110,100.00/Year - $157,300.00/Year
        Benefits
        
        We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
        
        The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
        
        Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
        
        The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Denver , Staff Delivery Manager - Technical, Executive , Englewood, Colorado