Medical Receptionist - Urgent Care
Company: OnPoint Medical Group
Location: Englewood
Posted on: October 23, 2024
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Job Description:
OnPoint Medical Group is searching for an outstanding Medical
Receptionist to join our OnPoint Urgent Care team! Come join a
great group of medical professionals as our network continues to
grow!OnPoint Urgent Care has five locations: Centennial, Highlands
Ranch, Lone Tree, Aurora, and Castle Pines.OnPoint Medical Group is
a physician-led network of skilled Primary and Urgent care
providers who are committed to expanding access to quality
healthcare in the most effective and affordable manner possible.Our
"Circle of Care" has one primary goal - to ensure the health and
wellness of members and their families. We do this by providing
access to a comprehensive menu of medical services from one unified
physician group in their neighborhoods. With doctors, nurses,
specialists, labs and medical records all interlinked and
coordinated, patient care has never been in better
hands.SUMMARY
Responsible to greet patients, activate patient files, and move
patients through a pre-determined protocol, on a walk-in basis, at
an OnPoint Medical Group Urgent Care clinics.ESSENTIAL DUTIES AND
RESPONSIBILITIES INCLUDE THE FOLLOWING
The following statements are illustrative of the essential duties
of the job and do not include other nonessential or peripheral
duties that may be required. We retain the right to modify or
change the essential and additional functions of the job at any
time.
1.Responsible for greeting incoming patients in a friendly and
professional manner and completing the check in procedures by
following the established guidelines.
2.Responsible for all answering incoming calls in a friendly and
professional manner and routing to the appropriate party.
3.Completes administrative duties that ensure the patient's visit
is smooth, billing can be processed in a timely manner, and front
office remains clutter free and organized. This includes collecting
co-pays, deductibles, coinsurance and collecting on balances.
4.Responsible for scanning all paperwork and balancing TOS (Time of
Service) collections by the end of the business day.
5.Attend meetings and/or trainings as requested. In person and
online training will be required.
6.Follows all OSHA, HIPAA standards, policies and procedures.
7.Performs duties to achieve or exceed established service
standards.
8.Punctual and regular attendance is an essential responsibility at
OMG.
9.Ability to follow instructions and respond to management
direction.
10.Ability to work in a group but complete assigned tasks
individually.
QUALIFICATIONS
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required for this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.
Minimum Education/Experience
---High School Diploma or High School Equivalency
---Strong computer skills required
Preferred Education/Experience
---Current CPR card
---1-2 years of experience in a business office or clinical
environment
---Bilingual
---EMR experience preferred
CUSTOMER SERVICE EXCELLENCE
---Provide customer service in accordance to clinic mission
---Demonstrate ability to be courteous and respectful when
interacting with patients and family members
---Maintain patient confidentiality in accordance to policy and
procedure and HIPAA requirements
---Enact proper chain of command for patient complaints
LANGUAGE SKILLS
---Ability to effectively present information and respond to
questions from groups of managers, patients, and the general
public
MATHEMATICAL SKILLS
---Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals
REASONING ABILITY
---Ability to define problems, collect data, establish facts, and
draw valid conclusions
APTITUDES AND TEMPERAMENTS REQUIRED
---Make decisions based more on fact than feeling
---Exhibit behavior which emphasizes compassion, quality, loyalty
and conscientiousness
---Ability to establish and maintain effective working
relationships with patients, their families and staff members
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities
JOB ELEMENTS/WORKING CONDITIONS
---While performing the duties of this job, the employee is
regularly required to sit; use hands to finger, handle, or feel;
reach with hands and arms; and talk or hear.
---Occasionally required to walk; stand; and stoop, kneel, crouch,
or crawl.
---Frequently lift and/or move up to 10 pounds and occasionally
lift and/or move more than 25 pounds.
---Specific vision abilities required by this job include close
vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The above statements describe the general nature and level of work
performed by people assigned to this classification. They are not
an exhaustive list of all responsibilities, duties and skills
required of personnel so classified. All personnel may be required
to perform duties outside of their normal responsibilities from
time to time, as needed.
OnPoint Medical Group is an EEO Employer.BENEFITS OFFERED
Compensation details: 19-23 Hourly Wage
PI2cb6ab57123b-37248-35852802
Keywords: OnPoint Medical Group, Denver , Medical Receptionist - Urgent Care, Administration, Clerical , Englewood, Colorado
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