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Sales Support Representative

Location: Aurora
Posted on: July 17, 2017

Job Description:

SALES SUPPORT REPRESENTATIVE
ReadyCare is a leading provider of personal care amenities, supplies and private label solutions to world-class hotels, spas, health clubs and golf clubs. For over 25 years, Denver-based we have helped thousands of properties deliver great member and guest experiences by ensuring their personal care offering aligns with their brand and their customers. For more information, visit www.readycare.com

The Customer Service Representative supports the sales manager and sales team by providing clerical support, phone backup and customer assistance.
JOB RESPONSIBILITIES:
Communicates directly with customers electronically or by telephone
Respond promptly to customer inquiries
Handle and resolve customer challenges
Process and enter customer orders
Obtain and evaluate all relevant information to handle inquiries and complaints
Learning our products and operating system in detail
Producing reports for sales staff
Credit Card Processing
Order tracking and damages
Other duties as assigned

JOB REQUIREMENTS:
2+ years in customer service
Able to analyze the customers--- situation while focusing on both the best interest of the customer and the company
Excellent problem solving and multi-tasking skills
Verbal, written and listening skills
Computer literate and the ability to type proficiently and accurately
Ability to multi-task and self supervise
Extremely organized
Proficient in Microsoft Office products and Excel
**Macola, ACT and Crystal reports is a plus

COMPENSATION: $13.00
Full time position Monday-Friday 8a-4:30p
No Weekends
Overtime possible
Medical and Dental benefits available after 60 days.

Keywords: , Denver, Sales Support Representative, Sales, Aurora, Colorado

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