the smart solution for Denver jobs

Guest Lead (Key Holder)

Location: Denver
Posted on: July 17, 2017

Job Description:

  • Directs guest service efforts that are consistent with Altar?d State standards; coaches employees on guest interactions to increase transactions and capture guest opportunities
  • Provides excellent guest service by anticipating guest?s needs, exceeding expectations, and adhering to the Altar?d State service standards
  • Serve as Manager on Duty when managers are not present
  • Helps develop team to accomplish store?s business objectives through coaching, investment, retention and motivation
  • Ensures attainment of sales and inventory shortage goals
  • Implements merchandise presentation, restocking and recovery to maximize productivity
  • Understands the Altar?d State culture, and ensures compliance with all Altar?d State values & practices, and store operational standards
  • Maintains clean store environment ? Revenue Generation:
    • Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), Dollars Per Transaction (DPT), Units Per Transaction (UPT), and contributes to the store?s overall goals People development:
      • Fosters a guest-focused team environment, driving volume and anticipating guest needs
      • Achieves excellent guest service by role-modeling company service standards
      • Creates a learning environment for employees
      • Addresses guest concerns, coming to resolution when possible, and involving management where appropriate
      • Shares information and communicates clearly to all levels???
      • Holds self and employees accountable for achievement of financial results and statistical standards
      • Manages conflict and coaches by applying company?s recommended processes, standards and guidelines
      • Empowers and involves employees in decision-making processes
      • Receives feedback and fosters dialog around solutions
      • Develops employees through an individualized approach by matching talent with tasks and delegating and challenging
      • Fosters team commitment through support, relationship building, and recognizing individual contributions
      • Leads by managing through change and adversity??????????????????? ? Store operations:
        • Controls workflow through successful planning and delegation
        • Execution of task directives within designated timeframes
        • Completes opening/closing procedures
        • Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
        • Maintains a safe work environment and reports any potential hazards
        • Maintains the store?s organization, appearance, and cleanliness
        • Participates and assists in the preparation for the stores? inventory
        • Participates in store walk-throughs with team, communicating successes/opportunities in key store areas
        • Communicates effectively with executive team
        • Recommends ideas to improve standards and processes
        • Reports to work as scheduled; records time worked accurately by using Altar?d State?s time and attendance system; remains flexible to the needs of the business ? Technical expertise:
          • Demonstrates a desire and ability to be a responsible learner and navigates the Altar?d State computer systems
          • Performs register transactions quickly and efficiently
          • Processes transactions accurately; able to handle cash and provide change without error
          • Operates phone, answering calls with an appropriate greeting?????????????????????????????????????????????? ? Brand integrity: ?
            • Understands and can clearly articulate the Company?s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries.
            • Operates with the highest levels of personal integrity and business confidentiality.
            • Represents the brand by adhering to appropriate standards of dress and grooming.
            • Participates and attends all store meetings. ? ?
              • Proven ability to develop employees and hold individuals accountable for performance
              • Ability to function as a role model, ensuring that the guest remains the top priority
              • Ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities
              • Proven ability to respectfully challenge and motivate the team
              • Knowledge of visual standards and techniques, and ability to implement and substitute within company guidelines
              • Demonstration of strong verbal and written communication skills
              • Previous retail experience preferred

                Keywords: , Denver, Guest Lead (Key Holder), Other, Denver, Colorado

                Didn't find what you're looking for? Search again!

                I'm looking for
                in category

Other Other Jobs

Call Center: Become a Customer Support Rep- Littleton
Description: Call Center: Become a Customer Support Rep- Littleton If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, (more...)
Location: Denver
Posted on: 07/28/2017

Work at Home
Description: Member of Consumer Health Alliance 23
Location: Denver
Posted on: 07/28/2017

Five Positions Available - PT/FT From Home
Description: We are seeking career and goal driven individuals to join our award winning team. This is a solid company that offers top
Location: Parker
Posted on: 07/28/2017

Work from Home PT/FT with our 23 year old SOLID Company
Description: A unique opportunity to those who choose to pursue
Location: Denver
Posted on: 07/28/2017

Work at Home Opportunity
Description: We are actively searching for highly motivated individuals to work individually yet as a team player with scheduling
Location: Arvada
Posted on: 07/28/2017

Want to work from home?
Description: Are you looking to work from home and spend more time with your family and be there when they need you the most I personally started my search for an opportunity to work from home back in January 2008. (more...)
Location: Broomfield
Posted on: 07/28/2017

Quality Supervisor
Description: br JOB SUMMARY br Working without significant direction, managing the Product Manufacturing Complaint/Investigation Team, br supports Quality Management through advanced level activities requiring (more...)
Location: Littleton
Posted on: 07/28/2017

Work From Home Opportunity
Description: Looking for a company that cares more about your attitude and willingness to learn than your previous experience Trying to find
Location: Broomfield
Posted on: 07/28/2017

Description: National Health Care Programs Provider looking for honest, hardworking and reliable people to join us Tired of working hard
Location: Arvada
Posted on: 07/28/2017

Personal Banker 1 Bilingual Spanish
Description: Job Description Team member must be able to conduct transactions normally associated with this role in Spanish and English. At Wells Fargo, our vision is to satisfy our customers financial needs and help (more...)
Location: Littleton
Posted on: 07/28/2017

Log In or Create An Account


Forget password?

Find us on Facebook

Find us on LinkedIn

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds