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Pre-Litigation Claims and Dispute Resolution Analyst

Location: Westminster
Posted on: September 13, 2017

Job Description:

Detailed Job Duties:


  • Provide high level of customer service
  • Handle incoming phone calls
  • Prepare customer correspondence and settlement documentation
  • Communicate directly with clients, suppliers, and customers
  • Manage pre-litigation claims, prepare files and set notifications for claims follow up
  • Maitain pre-litigation data base
  • Manage email and faxes daily
  • Perform research and analysis as required to settle claims
  • Negotiate pre-litigation claim settlements in excess of established levels - currently $100.00
  • Engage management in all settlements in excess of established pay out levels to upper management for approval
  • Perform all duties as assigned


    #WorkWithUs

    Minimum Qualifications:


    • High School diploma or equivalent - Bachelor's degree preferred
    • At least 5 years of High Level Customer Service experience required
    • Demonstrated proficiency interacting professionally as well as ability to communicate clearly and effectively both verbally and in writing
    • Working knowledge of all federal regulations in respect to HUD, Fannie Mae, and Freddie Mac preferred
    • Knowledge of mortgage default services and field services a plus




      Apply

      Keywords: , Denver, Pre-Litigation Claims and Dispute Resolution Analyst, Legal, Westminster, Colorado

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