DenverRecruiter
the smart solution for Denver jobs

IT Support Engineer

Location: Denver
Posted on: September 13, 2017

Job Description:

Job DescriptionOptistar Technology Consultants, Inc., a VERTEX company, is looking for a sharp IT Support Engineer with 3-5 years’ experience who welcomes the challenge of joining our team. We are a small, growing, multi-national managed service provider (MSP). Are you looking for a fast-paced atmosphere and working with other highly skilled team members? Are you looking for a company that believes in promoting from within, and the only limitation is defined by you? If so, this is the right opportunity for you! The IT Support Engineer we are looking for will enjoy the challenge of working on several client requests from straightforward to complex. The ideal candidate must carry them self well. In order to thrive, the ideal candidate is highly professional at all times and has a patient, caring, customer service oriented way.You would be working from our Denver office location from 8:00am – 5:00pm MST.Primary ResponsibilitiesYou will be triaging, supporting, troubleshooting and resolving all aspects of a customer’s IT environment including but not limited to:· Windows 7 and 10 computers· Mac OS X computers (experience a bonus but not required)· Mobile Devices (iPhone/iPad/Android/Windows)· Office 365· Network and Personal Printers and Scanners· Basic Networking Problems including Windows login and VPN· Wireless Access Points· Network Attached Storage devices· VOIP Phones and End User PortalsSupport lifecycle includes but not limited to:· Triage all incoming requests in person. via email and phone· Determine priority, create and track tickets in Autotask (our PSA)· Work support requests from troubleshooting to resolution for our worldwide customer base· Documenting resolutions in KB databaseSecondary Responsibilities· Move, Add, Change requests for end users accessing Cloud based systems such as Hosted Exchange, Cloud File Server, Office 365, etc.· Perform maintenance on computers· Assist Senior Engineering staff with setting up servers and infrastructure such as firewalls, switches, NAS devices, access points, etc.· Perform light system administration responsibilities Position Requirements and QualificationsIn this position you will be interfacing directly with our worldwide customer base including small business owners. The ideal candidate will: · Have a minimum 3-5 years’ experience as an IT professional in a business environment· Have excellent verbal communication skills· Carry a professional, customer support attitude at all times· Be highly motivated and very responsive to client requests· Be ultra-diligent about documentation and following standard operating proceduresIn addition:· Manage your time well· Self-motivated· Extremely organized· Very disciplined· Able to prioritize and handle multiple tasks with minimal oversight· Excited to take on new tasks and stay current with IT trendsBonus Qualifications· Currently working or recently worked at a managed server provider (MSP)· Know the Autotask PSA tool well Company DescriptionVERTEX is a global technical services firm. Our vision is for VERTEX to be the one multidiscipline technical services firm that makes the quantum leap to $1B in profitable revenue over the next decade while exceeding customer expectations on a daily basis. We will achieve our vision by: being ever responsive and value driven; attracting and maintaining top talent that fits within our culture and employee-owner mentality; continuing to maintain our goal of 20% average annual growth rate; and adding new services each year that benefit our broad customer base. VERTEX is looking for talented individuals to join a team of highly technical engineering, construction, environmental, and information technology experts. Come join VERTEX, a 100% employee-owned company who was ranked one of the best firms to work for in the industry.http://vertexeng.com/work-at-vertex/

Keywords: , Denver, IT Support Engineer, Engineering, Denver, Colorado

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Engineering Jobs


Safety Engineer
Description: Safety Engineer Opening available with our client for a qualified Health and Safety
Company:
Location: Denver
Posted on: 09/23/2017

Site Reliability Engineer
Description: Job DescriptionRaytheon Intelligence, Information and Services IIS has immediate openings for Sr. DevOps Engineers and Site Reliability Engineers SRE . We 39 ve begun our journey into to DevOps and (more...)
Company:
Location: Aurora
Posted on: 09/23/2017

Sr Infrastructure Engineer II
Description: Job DescriptionJob Description:If hired the candidate will be a member of the GPS-OCX Block 0 Engineering Team Hardware and Infrastructure HWI . The HWI engineer will perform requirement traces and segment (more...)
Company:
Location: Aurora
Posted on: 09/21/2017


Civil Design Engineer
Description: Job DescriptionWWE has an immediate opening for a civil engineer to work as a field representative on the construction of a water treatment plant located south of Denver and then a continued career as (more...)
Company:
Location: Denver
Posted on: 09/23/2017

Engineer - Operations
Description: POSITION DESCRIPTION This is a terrific opportunity for an Engineer ready to move ahead in a great career with a fast growing Technology Services company. This position provides direct technical support (more...)
Company:
Location: Denver
Posted on: 09/23/2017

Lead Mechanical Engineer
Description: Job DescriptionNational MEP firm is currently seeking a 10 year Lead Mechanical Engineer in the Denver area. Project focus will be a mixture of Commercial, Healthcare and Educational spaces throughout (more...)
Company:
Location: Denver
Posted on: 09/23/2017

Advanced Locate Technician
Description: USIC, LLC USIC is one of the nation's fastest growing underground utility locating companies. By locating underground utilities, we are protecting the communities where we live and work. br br (more...)
Company:
Location: Broomfield
Posted on: 09/23/2017

Principal Engineer I
Description: Client Reference Code: 202489Principal Engineer IJOB SUMMARY Charter Communications is looking for an exceptionally well qualified Principal Engineer I to lead the Commercial Video Engineering team for (more...)
Company:
Location: Englewood
Posted on: 09/23/2017

Compliance Engineer
Description: Compliance Engineer Email Compliance Analyst Marketo is seeking an Email Compliance Analyst to be part of our Privacy Deliverability team, which manages compliance with Marketo's Terms of Service and (more...)
Company:
Location: Denver
Posted on: 09/23/2017

Auto Mechanic
Description: Job DescriptionLOCATED IN SEDALIA, COLORADOWe are looking for a Mechanic who can diagnose and repair simple and complex automotive issues, and perform routine maintenance tasks for our client rsquo s (more...)
Company:
Location: Denver
Posted on: 09/21/2017

Log In or Create An Account

Username:
Password:
 

Forget password?


Find us on Facebook

Find us on LinkedIn

Get the latest Colorado jobs by following @recnetCO on Twitter!

Denver RSS job feeds