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Shop Foreman

Company: Transwest
Location: Brighton
Posted on: September 10, 2017

Job Description:

The Shop Foreman is essential to the success of our service department. As a Shop Foreman with Transwest you will be responsible for dispatching orders to the appropriate technicians, making sure the work gets done efficiently and opening & closing out tickets. As a leader, you will be responsible for managing the technicians' work.

We offer competitive wages and a full benefits package including medical, dental, life, disability insurance, 401(K), paid holidays, paid vacation/personal time, and an employee car discount program.

ESSENTIAL DUTIES & RESPONSIBILITIES:
* Direct report to Service Manager
* Directly supervise technicians.
* Assist Service Manager in training personnel.
* Carry out established policies and procedures.
* Perform quality assurance activities as directed through quality assurance inspections, random quality checks and training technicians in quality assurance.
* Assist Service Advisor/ Service Manager in resolving customer complaints and general customer relations.
* Assist Technicians with mechanical diagnosis and performance.
* Schedule, assign, and supervise work with the objective of maximizing the balance of quality, productivity, and profit.
* Supervise maintenance of tools and shop equipment.
* Perform other duties as assigned by the Service Advisor/Service Manager.
* Assist with Uptime updates as needed.

WORK ENVIRONMENT & PHYSICAL ABILITIES:
* Required to perform work inside and outside, in all-weather situations, at the shop division location.
* Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.
* Manual dexterity, fine manipulation and the ability to reach with hands and arms and lift up to 80 lbs.
* Must be able to operate simple to complex and heavy-duty machinery.
* Normal range of hearing and vision.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
* High School Diploma or equivalent.
* Valid driver's license with the ability to obtain a CDL within 90 days of employment.
* Experience working in a heavy-duty truck dealership or independent shop environment is a requirement.
* Journeyman Mechanic or Lead experience is a plus.
* Knowledge of how a service shop operates is imperative.
* Strong customer service skills, organizational skills and leadership abilities are essential.
* Excellent verbal and communication skills
* Candidate must be a motivated individual who can work independently.
* Detail oriented
* Ability to successfully pass a General Abilities Assessment and Post-offer background check, physical and drug screening. BACH_a33d1a Assist of general license by updates in

Keywords: Transwest, Denver, Shop Foreman, Construction, Brighton , Colorado

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