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Financial Aid and Visa Coordinator

Company: Institute For Shipboard Edu
Location: Fort Collins
Posted on: September 14, 2017

Job Description:

The Institute for Shipboard Education (ISE) is seeking a Financial Aid and Visa Coordinator for its Semester at Sea program. This position will be located at the ISE home office in Fort Collins, Colorado. Organization Description: Semester at Sea, administered by the Institute for Shipboard Education, provides undergraduate students a global semester to explore and study many people, places, and cultures around the world. Since 1963, more than 63,000 students have studied abroad with Semester at Sea. Semester at Sea is a non-profit 501(c)(3) education organization. Headquartered in Fort Collins, Colorado, Semester at Sea is academically partnered with Colorado State University. Description of Position: The Financial Aid office falls under the Enrollment Department at Semester at Sea. The Enrollment Department is responsible for recruiting and enrolling up to 600 students from universities around the world for each Fall and Spring voyage. Semester at Sea awards up to five million dollars per year in Financial Aid and scholarships. Due to the global nature of the Semester at Sea program, all voyagers require three or more tourist visas in order to participate on our academic voyages. Because financial aid and visas are a determining factor in each student's ability to make their voyage a reality, these two processes are monitored and implemented by the same team. The Financial Aid and Visa Coordinator will report directly to the Director of Financial Aid and International Services. This two-person team will award financial aid, manage cabin assignments and wait lists, track visa progress and monitor retention. The coordinator position will involve extensive data entry, customer service and attention to detail. We are seeking a candidate that is a hard worker with excellent multi-tasking skills and exemplary attention to detail. This individual should be comfortable speaking with students, parents and universities regarding sensitive financial matters. Essential Duties and Responsibilities: Financial Aid data entry, including but not limited to entering Direct Bill deferments and adjustments, entering deferred financial aid and scholarship amounts, tracking receipt of scholarship contracts; etc.Sign consortium agreements and liaise with the Colorado State University financial aid officeVisa reporting, data entry and customer service for US Passport holdersCheck and upload visa scansAssist with visa chats for international students, as neededGenerate visa letters and documents as, neededAssist with attrition management (retention of students after financial aid is awarded)Assist with Cabin ManagementAssist with Embarkation from home office when neededAssist with scholarship review and entry - namely need grants, merit grants and Pell Grant matchesCommand and enforce a thorough understanding of Semester at Sea visa and financial aid policies and proceduresOther duties as assigned Minimum Qualifications and Skills: We require a bachelor's degree and experience in a relevant professional setting (financial aid or study abroad office, university admissions, extensive customer service work; etc.). The candidate should be familiar with Federal Financial Aid regulations and documents. We require excellent written and verbal communication skills. An affinity for working with students from a variety of cultural and socioeconomic backgrounds is necessary. Preferred Attributes: Flexible and adaptiveExcellent multi-tasking skillsHighly organizedSuperb customer serviceDemonstrated passion for study abroad accessibilityAbility to maintain student confidentiality Working Conditions: This job position requires work performed in an office environment. Physical Requirements of the Job: Lifting/carrying/bending/moving objects up to 20 lbs.Computer and telephone work at a desk for majority of the day Compensation: Salary is competitive and commensurate with experience and qualifications. To Apply: For full consideration, please submit your application by September 15, 2017 Category: Education , Keywords: Financial Aid Officer

Keywords: Institute For Shipboard Edu, Denver, Financial Aid and Visa Coordinator, Other, Fort Collins , Colorado

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